Frequently Asked Questions

Got questions about the work we do, and whether we're the right company to choose for your signwriting or printing project? This page has a list of common questions that our customers usually ask when we first start working together. If you can't see your question below, get in touch!

What areas do you service?

We provide signage to the Bay of Plenty and Beyond.  We have a network of installers around the North Island that we use to apply and install for us when required.  We supply prints to companies across New Zealand.

How should I supply my artwork?

We prefer artwork to be supplied as vector files – PDF, AI or EPS are ideal. Please make sure that all text is converted to outlines, any links are embedded in the file, and if your file is at scale please indicate this in the filename. Your file should also include bleed and cropmarks. If you’re unsure how to do this, you can contact our graphic designer here.

If supplying bitmap files such as JPG, TIFF or PNG please make sure that the file dimensions are correct for printing and you are happy with the quality of the file at that size. We cannot easily enlarge image files without loss of quality and so do not recommend these for printing.

How do I get my artwork to you?

If your file is under 5MB you may send it by email. For anything larger than that we recommend using or You may share files to

If you’d prefer not to send files over the Internet, you can also drop in with your file on a USB flash drive and we can copy it across from there.

How long will my order take?

This can vary from job to job.  We pride ourselves in fast turn around though.  If you have a print ready file, we can usually get your print completed in 2-3 days max.  For jobs requiring graphic design or special stock the process can be a bit longer.  We will keep you informed as the job progresses.

Should I choose Self Adhesive or Banner for my signage?

This will all depend on three things

Cost: Self Adhesive gives a sharp clean sign but can be much more expensive than banner stock.  Banners are a much cheaper option when you have a large space to advertise

Placement: The surface you will be using for your signage will often dictate what can be used.  Self-adhesive can be applied to windows and walls.  Walls need to be painted with Waterborne enamel paint and cured for several weeks before applying vinyl. Self-Adhesive is perfect for ACM and Coreflute signs.

Time: A commercially Clear coated banner can last up to 8 years if looked after.  Self-Adhesive comes in varying grades that last different lengths of time.  Good quality vinyl will last you 5 years.

What is Clear Coating?

Clear coating is the process of commercially varnishing your print to give it strength and protection. We have had banners last more than 8 years outdoors with commercial clearcoat.  Although it can be expensive it will be worth the cost if you need your banner to last.

We also offer a hand coating option for smaller banners that is more cost effective and will give medium protection.

Can I have vinyl cut to shapes?

Yes! We have a Mimaki Plotter on site which allows us to quickly cut vinyl graphics.  This is great if you need a quick ‘For Sale’ sign, rounded labels, or specially cut prints to any shape or size.

How do I maintain my vehicle wrap?

Keeping your vehicle well maintained will ensure you get the best out of your graphics. Keeping your vehicle clean ensures your graphics look their best and will help them last. We’ve put together a guide with everything you need to know about looking after your wrap and vehicle graphics.

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